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Short Course on : Effective Public Service Delivery - Pretoria
Wednesday, 06 October 2010
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Item details
City:
Pretoria, Gauteng
Offer type:
Sell
Item description
3-Day University Short Course
NQF Level 5, 4 Credits
It involves creating a framework for the delivery of public and municipal services which puts customers first and enables them to hold public and municipal servants to account for the service they receive
WHO SHOULD ATTEND?
Front-desk officials on local, provincial and national government level
Municipal officials responsible for Customer Care
Heads of service delivery departments/directorates/units
Supervisors & Training officials
Minimum Entry Requirements: Matric (Grade 12).
Successful learners will receive a certificate of competence accredited by the Potchefstroom Business School (PBS), North West University (Potchefstroom Campus).
closing date: 25 Oct 2010
cancellation date: 18 Oct 2010
NQF Level 5, 4 Credits
It involves creating a framework for the delivery of public and municipal services which puts customers first and enables them to hold public and municipal servants to account for the service they receive
WHO SHOULD ATTEND?
Front-desk officials on local, provincial and national government level
Municipal officials responsible for Customer Care
Heads of service delivery departments/directorates/units
Supervisors & Training officials
Minimum Entry Requirements: Matric (Grade 12).
Successful learners will receive a certificate of competence accredited by the Potchefstroom Business School (PBS), North West University (Potchefstroom Campus).
closing date: 25 Oct 2010
cancellation date: 18 Oct 2010
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