Switchboard Operator with Disability - Pretoria
Thursday, 24 July 2014
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Item details
City:
Pretoria, Gauteng
Salary:
R 11,000
Item description
We are looking for a switchboard operator with disability staying around centurion.
The Purpose
To manage the switchboard by efficiently answering a multi –line switchboard and directing/transferring the calls to the appropriate extensions.
Duties:
Updating the telephone lists ; receiving of messages for staff; accurate distribution of messages to relevant staff;
Setting up telephones for new appointees ; assisting with voice mails for staff; locking and unlocking of telephones;
creating and adjusting of pin codes for systems;
Processing of telephones accounts for all company staff members on a monthly basis.
Submission of these to the Assistant Manager : Support Services
Record and report any faulty lines
Be able to resolve any minor technical problems, issues and or queries.
Competencies and skills required:
Matric, Post matric qualification will be on added advantage
At least 3 years relevant experience
Excellent telephonic etiquette
Good communication skills
Good interpersonal skills
Customer Service
Basic report writing
The Purpose
To manage the switchboard by efficiently answering a multi –line switchboard and directing/transferring the calls to the appropriate extensions.
Duties:
Updating the telephone lists ; receiving of messages for staff; accurate distribution of messages to relevant staff;
Setting up telephones for new appointees ; assisting with voice mails for staff; locking and unlocking of telephones;
creating and adjusting of pin codes for systems;
Processing of telephones accounts for all company staff members on a monthly basis.
Submission of these to the Assistant Manager : Support Services
Record and report any faulty lines
Be able to resolve any minor technical problems, issues and or queries.
Competencies and skills required:
Matric, Post matric qualification will be on added advantage
At least 3 years relevant experience
Excellent telephonic etiquette
Good communication skills
Good interpersonal skills
Customer Service
Basic report writing
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